Shipping & returns
How your order gets to you, and how to send it back if it is not right.
Everything ships in recycled packaging, tracked from the moment it leaves the studio. If something is not right, sending it back is free.
Delivery options
Standard
Free over $75
Two to four business days, tracked door to door.
Express
$14.00
Next business day when ordered before 1pm.
Same day
$24.00
Order before 1pm, New York City only.
Returns
You have thirty days from delivery to change your mind. Pieces need to be unworn with tags attached, and returns within your own country are free.
Made-to-order pieces, altered garments and gift cards cannot be returned.
- Start the return
Open your account, find the order and choose the pieces you are sending back. - Print the label
We email a prepaid label straight away. No printer? Ask for a QR code instead. - Drop it off
Any carrier point, no appointment needed. Keep the receipt until the refund lands. - Get refunded
Within three working days of the parcel reaching us, to your original payment method.
Repairs are free, for life
Seams, buttons, moth holes and worn cuffs — send it back and we will put it right.